Privacy Policy

Effective Date: 01/29/2026

This Privacy Policy explains how Lucas Gonzalez (“we,” “our,” or “us”) collects, uses, shares, and protects personal information from users of our website, services, and communications, including SMS and email.

By accessing our services or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information:
Name, email address, phone number, mailing address, and any other information you voluntarily provide.

Device Information:
IP address, browser type, operating system, and device identifiers.

Usage Information:
Pages visited, actions taken on our site, referral sources, and interactions with advertisements or messages.

Communication Data:
SMS opt-in status, message history, email engagement, and call records.

2. How We Collect Information

Information may be collected through:

Website forms or landing pages

Appointment booking systems

SMS opt-in forms (TCPA-compliant)

Email subscriptions

Cookies and tracking technologies

Phone calls or customer service interactions

3. How We Use Your Information

We use the information collected to:

Provide requested services

Respond to inquiries

Send appointment reminders and service updates

Send marketing communications (only with your consent)

Improve website performance and customer experience

Comply with legal obligations

✅ 4. SMS Communications & Consent (A2P Required Section)

By providing your phone number through our website forms, booking systems, or other communication channels, and by checking the required consent checkbox, you expressly consent to receive SMS messages from Lucas Gonzalez.

These messages may include:

Appointment reminders

Service updates

Follow-ups

Customer support responses

Promotional or marketing messages

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at +1 330-550-7178.

Your consent to receive SMS messages is not a condition of purchase.

5. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information only with:

Trusted service providers (such as CRM, email, or SMS platforms) strictly for business operations

Legal authorities if required by law

Mobile information will not be shared, sold, rented, or transferred to third parties for marketing or promotional purposes. SMS consent and phone numbers are never shared with third parties except for service providers necessary to deliver messaging services.

All third parties are contractually required to maintain confidentiality and protect your information.

6. Your Rights & Choices

You may:

Opt-out of SMS communications by replying STOP

Opt-out of marketing emails using the unsubscribe link

Request access, correction, or deletion of your personal information

To make a data request, contact us using the information below.

7. Data Retention & Security

We retain personal information only as long as necessary for business or legal purposes.

We implement industry-standard security measures to protect your data. However, no online transmission method is 100% secure.

8. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

Analyze website usage

Improve user experience

Deliver relevant advertising

You may disable cookies in your browser settings.

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

11. Contact Information

Business Name: Lucas Gonzalez
Email: [email protected]
Phone: +1 330-550-7178
Address: 1315 Spirit Tree Trail, Wylie, TX 75098